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Yes, you can change the frequency, downgrade, or upgrade to your liking at any time at no extra cost by going to Settings → Billing . You will never be overcharged (or undercharged), rather the calculations will be tailored around your subscription.

For example, you can start paying for a month and once you're convinced, you can switch to the annual plan and get the 20% discount.

You can pay with PayPal or with any major credit / debit card. Payments are handled securely by PayPro Global or Paddle depending on your location.

You can pay monthly or annually. A 20% discount is applied when paying annually.

The VAT, where applicable, will be automatically charged on top of the prices you see above. Where possible, you will have the option to enter a VAT ID at the point of purchase which will exempt the purchase from a sales tax charge.

Yes. We offer a 50% discount for charities and non-profit organizations. Simply contact us with the supporting documents, such as a copy of your 501(c)(3).

Yes. For every 9 social accounts, the 10th one comes free. So if you need CoxPost for 20 social accounts, you will only pay for 18. The same goes for the additional members.

Yes. You can cancel at anytime by going to Settings → Billing. You can continue to use the paid version until the end of the subscription / trial date, unless you request a refund.

If your recurring payment fails 3 times in a row (we retry every 3 days), your subscription will be automatically cancelled and you will be downgraded to the free version.

For each payment that you make, you have 14 days to request a full refund. After the 14 days, you're still eligible for a refund, but a pro-rated refund and the discount for paying annually will be waived.

In a few words, we will never play it dirty and take advantage of you forgetting to cancel your subscription for example.

Refunds are issued manually so you will have to contact us.

While prices may go up at anytime (due to increasing business costs), only the new customers will be affected.

As long as you have a subscription with us, even a paused one, we will never charge more than what you signed up for. That's how we value your loyalty.

If you cancel your subscription and decide to come back after a while, price changes (if any) will affect you as well.

If we're online, you can contact us via the Live chat, email, help center, or social media (we're active on all of them).

You can expect a prompt response from 9:00 AM to 12:00 AM (CET) Monday through Friday. After office hours and during the weekend, we offer limited support.

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